Product Delivery/Return Policy
We will be in close communication with you throughout the design process, so you will know that status of your project regularly. Logo and image files will be delivered via email to the email address that you provide. These are all digital only files, so no hard copies will be mailed to your business address.
Website files will be uploaded to your host server, and you will not need to handle these files yourself. We will contact you when the latest updates have been uploaded, and you can check on their status by refreshing the desired webpage in your web browser.
Your satisfaction is guaranteed! We want you to be happy with your product, and if you are not, we are happy to refund your money within 30 days of delivery.
If we have refunded your money, you no longer hold the rights to the digital files and designs. You may not use the logo, photographs, web design, the copy we created, or any other files and designs we created. If we discover the files have been used after processing your refund, we will deliver a Cease and Desist Order, and further litigation if needed.